Sound familiar?
What we hear from agencies
- Sending selects to a client takes forever, and the upload fails halfway.
- The Wi-Fi drops right when the office is busiest.
- Talent IDs, passports and payment details live in email threads and folders anyone can open.
- The one person who knows the passwords is on set, or on a plane.
- A new booker starts Monday and nobody has set up their laptop or accounts.
- A client asked how you protect their content, and you weren’t sure what to say.
What we handle
How we help agencies
Fast Wi-Fi and file sharing
Business-grade Wi-Fi and shared storage sized for big photo and video files, so uploads finish and everyone works from the same version.
Networking & Wi-Fi →Macs and devices, handled
Macs and phones set up, updated and protected. New hires are ready on day one, and access is removed the day someone leaves.
IT Support →Talent and client data protected
Multi-factor sign-in, email protection and access controls on the folders that hold IDs, contracts and payment details.
Cybersecurity →Your archive, backed up
Portfolios, contracts and project archives backed up automatically, with test restores so you know they work.
Backup & Recovery →New York rules
The rules we help you meet
NY SHIELD Act
Requires reasonable safeguards for personal information like ID numbers, account numbers and logins. Small businesses can scale safeguards to their size.
How we help: Multi-factor sign-in, access controls, encryption, backups, monitoring, staff training and secure device disposal.
NY Fashion Workers Act
Requires registration with the state, the registration number on your website and social profiles, and separate written consent before creating or using a model’s digital replica.
How we help: Secure, organized storage for signed contracts and consent forms, and your registration number added to your website.
NY breach notification law
If personal information is exposed, affected New Yorkers must be notified within 30 days, along with state agencies.
How we help: An incident response plan, and records that show what was accessed so you can act quickly.
NY Labor Law 203-d
Employee Social Security numbers can’t sit in files anyone can open, appear on badges or be posted publicly.
How we help: Locking down HR and payroll folders, with regular checks on who has access.
We help you meet the technology side of these rules. We don’t give legal advice, and some rules apply only above certain sizes or to certain licenses, so confirm your obligations with your attorney or compliance advisor.
A typical setup
What it looks like in practice
Picture a 15-person agency in Manhattan. Mostly Macs, a shared drive full of shoot folders, a busy front desk and talent coming and going all day.
We’d put staff, guests and devices on separate Wi-Fi networks, set up shared storage built for large files, lock down the folders that hold talent documents, turn on multi-factor sign-in everywhere and back it all up. Then we keep it running, so your team can focus on bookings.
We support a New York modeling agency day to day, so we know what a booking rush looks like.
What to expect working with us
- Large-file sharing and portfolio delivery set up in your first week.
- Contact requests get a reply the same day during business hours; after hours, the next business morning.
- On-site visits within 1–2 business days when the job needs hands-on work, across NYC, Yonkers and Westchester.
- Month to month. No long-term contract.
- A written plan and quote before any purchase or project.
Our plans cover business hours. Work outside those hours is available and billed hourly.
FAQ
Questions from agencies
Do you support Macs?
Yes. Most agencies run on Macs, and we set up, secure and support them alongside any Windows computers and phones.
Can you help us share large files with clients securely?
Yes. We set up sharing that handles large photo and video files and lets you control who sees what, and for how long.
We’re a small agency. Is managed IT worth it?
Often, yes. Most of our clients are small teams. Plans are sized to your headcount and run month to month.
Can you work around shoots and busy booking days?
Yes. We schedule changes and updates outside your busiest hours and tell you before anything changes.
Other industries: Small Businesses & StartupsProfessional ServicesLaw FirmsSchools